How do you arrange your business so you have time for a balanced life?

How do you arrange your business so you have time for a balanced life?

How do you arrange your business so you have time for a balance life? What makes it tick so it’s a success without you being there all the time? How have you set it up so it doesn’t depend so much on you being there? Meet Robert Rivadeneira of York Building Services...
How do you manage several businesses at once, delegating while reserving the things for yourself that you do best? 

How do you manage several businesses at once, delegating while reserving the things for yourself that you do best? 

How do you navigate the tricky waters  of having a business partner? Wouldn’t you like to hear about  that from someone who’s already been there?  How about managing several businesses at once, delegating while reserving the things for yourself that you do...
Are You and Your Business Partner Having Problems?

Are You and Your Business Partner Having Problems?

We all start businesses with good intentions. ‘We’ll both work hard. We‘re good friends and we respect each other. Our combined skills will be needed for the business to be successful. A partnership will help the business grow more quickly.’   Then life happens. One...
Using Level 3 Conversations to Bring Out the Best in Your Staff

Using Level 3 Conversations to Bring Out the Best in Your Staff

  Drew just got done giving his staff of five the parameters of a new service they would be offering, how it would be rolled out, what the CEO wanted the company to be known for and what a high quality deliverable would look like.   Then he said, “Let’s now have a...
Does your business provide extraordinary customer service?

Does your business provide extraordinary customer service?

When I talk to business owners, I always ask “how is your customer service?” Generally they say, ‘Fine.’ Then they go on to talk about other problems with employees or revenue generation. Then I ask, ‘How do you know?” Usually they don’t know. They tell a few...