Category Archives: Business Events

How do you manage several businesses at once, delegating while reserving the things for yourself that you do best? 

How do you navigate the tricky waters  of having a business partner? Wouldn’t you like to hear about  that from someone who’s already been there?  How about managing several businesses at once, delegating while reserving the things for yourself that you do best?  Meet Lara Kisielewska, CEO of three marketing related domestic and international businesses who asks these questions. CEO […]

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Does your business provide extraordinary customer service?

When I talk to business owners, I always ask “how is your customer service?” Generally they say, ‘Fine.’ Then they go on to talk about other problems with employees or revenue generation. Then I ask, ‘How do you know?” Usually they don’t know. They tell a few anecdotes. They talk about some repeat business which […]

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Every few months I facilitate Fast Trac Growth Venture for the Kauffman Foundation. It’s 8 sessions of business education for entrepreneurs with growing businesses. In the first session I ask the business owners to call three of their clients and ask what value they provided and the impact of that value. The class participants are […]

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