Category Archives: Small business training

Jeri Quinn and Joy Rosenthal on Balancing Work & Life and also Optimizing the Talents of Your Staff

Do you wonder about how to balance the responsibilities of being a CEO/Managing Partner and still have a personal life? And how do you optimize the talents of all your staff? Meet Joy Rosenthal of Rosenthal Law and Mediation who asks these questions. CEO Discussion Groups are peer advisory groups of CEO’s, Presidents, business owners, […]

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How do you manage several businesses at once, delegating while reserving the things for yourself that you do best? 

How do you navigate the tricky waters  of having a business partner? Wouldn’t you like to hear about  that from someone who’s already been there?  How about managing several businesses at once, delegating while reserving the things for yourself that you do best?  Meet Lara Kisielewska, CEO of three marketing related domestic and international businesses who asks these questions. CEO […]

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How can you make technology work for you to bring in more customers?

How can you make technology work for you to bring in more customers? To improve their experience? Especially those tech savvy millennials? Meet Dr. Jason Goldstein, owner of Oasis Chiropractic who asks these questions. CEO Discussion Groups are peer advisory groups of CEO’s, Presidents, business owners, and managing partners who meet 5 times to discuss […]

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Are You and Your Business Partner Having Problems?

We all start businesses with good intentions. ‘We’ll both work hard. We‘re good friends and we respect each other. Our combined skills will be needed for the business to be successful. A partnership will help the business grow more quickly.’   Then life happens. One owner decides to get married and children come soon after […]

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Using Level 3 Conversations to Bring Out the Best in Your Staff

  Drew just got done giving his staff of five the parameters of a new service they would be offering, how it would be rolled out, what the CEO wanted the company to be known for and what a high quality deliverable would look like.   Then he said, “Let’s now have a level 3 […]

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Counting to 20

I have a pool at my house in PA, just beyond the Poconos. Now that the summer is winding down  the temp is in the 80’s during the day and the 60’s at night. That means the pool water is cooling down. Ohh! Pretty chilly when I’m getting in to swim my laps. I like […]

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Does Your Whole Organization Focus On Your Client All the Time?

The Problem: You have very dedicated staff who do their respective jobs well. However, sometimes they get caught up in back office functions, the minutia and the deadlines and forget that ultimately it’s all about the customer. Solution: At every meeting make sure there is an empty seat at the table. This includes planning meetings, […]

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What are you tolerating in your business?

A young Vice President in a financial services company was talking about his career and the accolades he got from his manager and the owner of the company. My client has demonstrated his superior team leadership skills with his operations team. He’s also doing a great job leveraging referrals to bring on new accounts. In […]

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