by Jeri Quinn | Aug 24, 2008 | Marketing
Every four years I watch the Olympics and am captivated by the dedication of these world class athletes to the specific sports they specialize in. One of the best things about the Olympics to me is that TV time is dedicated to sports that don’t usually make it...
by Jeri Quinn | Jul 21, 2008 | Leadership, Marketing, Recession Proofing, Self-Leadership Mindset
Are you ‘participating’ in the recession? ‘Participating’ can also be called ‘contributing’. Do you know the toilet paper shortage story? It was told to me by a colleague and fellow coach, and now I pass it on to you. A young...
by Jeri Quinn | Jun 19, 2008 | Creativity, Leadership, Strategic Business Planning
On May 20 I had the extreme pleasure of having lunch with Michael Gerber. I also attended his evening presentation and a pre-event phone conference call. He said many things and here is a summary for those of you who missed him. Much of what he spoke about is covered...
by Jeri Quinn | Apr 16, 2008 | Client Loyalty/Experience
Ever seen a leaky pail that you’re trying to fill? It never gets full because as much as you’re filling up the top, there is water pouring out of the cracks in the bottom. Do you work hard to get customers? If they don’t stay for a 2nd purchase,...
by Jeri Quinn | Mar 10, 2008 | Change to Goal Achievement & Implementation, Leadership
In the last business tip we talked about big hairy audacious goals (BHAG’s) a term coined by Jim Collins and Jerry Porras in their book Built to Last and discussed again in Jim’s book Good to Great. We mentioned that it’s management’s job to...
