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Professional Development Solutions

From executive coaching to large-scale training programs to organizational development initiatives, we deliver results through proven methodologies and co-created partner engagements.

Drive Success at Every Level: Four Areas of Expertise

Every engagement is customized. We combine the right content areas with the right delivery approach for your organization's goals and culture.

Leadership Development 

Executive coaching for senior leaders, developmental coaching for emerging leaders, management skills, supervisory skills, C-Suite collaboration, behavioral, and 360 assessments

Instructor-Led Training
Executive Coaching 
Training with Reinforcement Coaching
Developmental Coaching
Executive Presence/Presentation Skills
Presentation Coaching

Operational Excellence 

Process improvement at the beginning through advanced levels, Lean Six Sigma, and Project Management training, coaching, and consultation. Led by Master Black Belts who are also certified trainers and experienced PMPs who train.

Process ImprovementProject Management

Team Development 

Team building, communication, collaboration, conflict resolution, productivity, presentation skills, effectiveness in a multi-cultural, multi- generational workplace, wellness, strategic and critical thinking, and emotional intelligence.

Instructor-Led Training
Executive Coaching 
Training with Reinforcement Coaching
Developmental Coaching
Executive Presence/Presentation Skills
Presentation Coaching

Organizational Development 

Strategic planning, meeting/retreat facilitation, succession planning, workshops, nonprofit governance models, train-the-trainer, organizational assessments

Strategic Planning
Succession Planning
Meeting Facilitation
Workshops
Train-the-Trainer

"I will look for other classes led and instructed by Bertha Garcia Robinson because i enjoyed her instruction and learned many skills from her that i can apply to my current work."

    Course participant in "The Change Catalyst: Leading People Through Change in Government"

    "This course reinforced the difference between change leadership and change management - and how both work together to lead change at my agency. Also gained valuable insight on models for change leadership that I can use with various initiatives and stakeholders."

      Course participant in "The Change Catalyst: Leading People Through Change in Government"

      "She has aided our senior leadership team with communication skills, leadership development, culture development, role clarification, relationship development and meeting structures."

      NYC Office of School Health – Director

      "Paula facilitated the session titled "Brain Hacks for Executive Communication and Conflict Management" from 1:30 PM to 4:15 PM. The workshop was exceptionally well received by participants. Paula demonstrated deep knowledge of communication dynamics and executive presence, and she translated complex ideas into practical strategies that participants could immediately apply in their work."

      Elif Bryant, Senior Director Leadership, Training and Knowledge Management, Office of General Counsel, NYC Public Schools

      "The trainer was well versed on the topic and provided an engaging understanding of culture. It provided insight and shift in perspective."

        Course participant in "Improving Your Effectiveness in a Multicultural Workplace"

        "I valued your coaching because it was direct, no fluffy stuff. While other coaches work on healing and spirit, you kept us directed to exactly my problem at hand and gave me strong tangible ideas and actions. It was such a complicated and scary time. Thank you."

        Kate P, Recently Laid Off Government Employee

        "Based on our experience, I strongly recommend Driving Improved Results and Paula Oleska for similar professional development engagements. Their work is thoughtful, engaging, and highly relevant to the needs of public sector professionals."

        Elif Bryant, Senior Director Leadership, Training and Knowledge Management, Office of General Counsel, NYC Public Schools

        "Based on my experience working with her in this capacity, I confidently recommend Jeri and Driving Improved Results for facilitation, organizational development, leadership development, and coaching engagements involving entrepreneurs and adult professional learners."

        Malla Haridot, BLBA

        " I recommend Jeri Quinn and Driving Improved Results without hesitation to any organization seeking thoughtful leadership development, effective coaching, and meaningful organizational growth."

        Laura Fischer, Esq., Founder & Principal, Fischer Harbage and Associates

        Based on my experience, I confidently recommend Driving Improved Results for leadership coaching, management development, and organizational performance improvement services."

        Malikah Constantine, NYC Human Resources – Assistant Deputy Commissioner

          How We Deliver

          Delivery Modalities

          We build each engagement from the right combination of delivery approaches. Often a single project draws on several of these.

          Executive Coaching

          1:1 with senior leaders

          Small Group Coaching

          A C-Suite group, a team, several managers or supervisors

          Career Coaching

          Land a dream job and do well the first 90 days

          Training

          Instructor-led, customized, virtual or in-person

          Reinforcement Coaching

          Coaching that follows training to implement change

          Workshops

          Interactive, short and focused

          Large Group Facilitation

          Retreats, strategy sessions for multiple stakeholders

          Consultation

          Advisory support on implementation

          Assessments

          Individual and organizational

          Train-the-Trainer

          Build internal capacity

          Developmental Coaching

          Grow your leadership bench