The Daily Scramble

Peace, Love, Joy, Hope – Are They Real For You?

Our holiday wishes are all about peace, love, joy and hope.  Are we saying the same old things over and over without really meaning them? Or are we taking action consistent with our holiday sayings?  Gandhi says ‘Be the change you want to see in the world.’ What if we...

Giving Thanks: My Dad’s Story

Happy Thanksgiving!! What are you thankful for? Or a better question: Are you thankful? Thankfulness is a state of being. It’s a mentality that you choose no matter what’s going on around you. When you are appreciative, you’re coming from a sense of abundance -...

Ask your staff: Are you pursuing the opportunity or open to it?

A good question for many business leaders, managers and employees. Pursuing an opportunity or a skill or a goal is being proactive, being tenacious like a dog with a bone. It’s strategizing and putting in what’s missing. It’s looking at it from every angle. It’s being...

Does your business provide extraordinary customer service?

When I talk to business owners, I always ask “how is your customer service?” Generally they say, ‘Fine.’ Then they go on to talk about other problems with employees or revenue generation. Then I ask, ‘How do you know?” Usually they don’t know. They tell a few...

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