The Daily Scramble, Dealing with Change
If C.H.A.N.G.E. Were an Acronym: Engaging Employees While Managing Change
If change were an acronym, what would it be? C.H.A.N.G.E.: Constant Havoc Amidst Needy Grumbling Employees or C.H.A.N.G.E.: Challenging, Hostile, and No-Good Edicts (from management) or C.H.A.N.G.E.: Corrosive Headaches Arriving and Not Going (away) Effectively We...
How’s Your Company Culture? 12 Take-Aways from the Best Firms
I’ve been studying company culture for awhile now. At its’ best it drives profitability. At it’s worst you’re replacing staff every time you turn around. Who is responsible for creating your company’s culture? If you’re the business owner, you are!!! That means you...
Engaging Employees and Customers in a Connection Culture
What is a culture of connection and what does it do for the profitability of a company? In your industry who is eating who for lunch? (yes you’ll understand what I mean if you read through the article.) Years ago when I had my IT company we received a $1,000,000 RFP....
What kind of letter would you send to…A NEW LEADER?
Authors Larry Bossidy and Ram Charam in their book “Execution…The discipline of Getting Things Done” included a letter to a new leader. The letter not only outlines the points of the book, but also represents what can be described as a path to organizational...
Speaking Effectively: Apply Filters to Your Speaking
Have you ever found yourself with the proverbial “foot in your mouth” because of something you said? We all do that sometimes – and often in situations where we then feel foolish or embarrassed. I once heard a great way to filter your thoughts before they come out...
Distributed vs. Centralized Leadership
Henry has a decision to make. The disgruntled customer in front of him has a valid point. There had been a mix up on the part of Henry’s service team and things had not gone smoothly. It wasn’t the end of the world but the customer had been inconvenienced once and now...
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