The Daily Scramble, Dealing with Change
Peace, Love, Joy, Hope – Are They Real For You?
Our holiday wishes are all about peace, love, joy and hope. Are we saying the same old things over and over without really meaning them? Or are we taking action consistent with our holiday sayings? Gandhi says ‘Be the change you want to see in the world.’ What if we...
Giving Thanks: My Dad’s Story
Happy Thanksgiving!! What are you thankful for? Or a better question: Are you thankful? Thankfulness is a state of being. It’s a mentality that you choose no matter what’s going on around you. When you are appreciative, you’re coming from a sense of abundance -...
Ask your staff: Are you pursuing the opportunity or open to it?
A good question for many business leaders, managers and employees. Pursuing an opportunity or a skill or a goal is being proactive, being tenacious like a dog with a bone. It’s strategizing and putting in what’s missing. It’s looking at it from every angle. It’s being...
Does your business provide extraordinary customer service?
When I talk to business owners, I always ask “how is your customer service?” Generally they say, ‘Fine.’ Then they go on to talk about other problems with employees or revenue generation. Most companies today do not have to worry about leads as they hire b2b lead...
Ideas to Build a Customer-Centric-Bottom-Line
How often do you acknowledge and praise each of your employees? The Problem: As a business owner or manager you get caught up in the daily tasks, the things you have to get done. Because you are task and deadline focused, you sometimes forget to praise your...
Joan Rivers, Will Broadway Dim Its Lights?
How do we think of Joan Rivers? Comedienne? TV star? Broadway star? Is she perceived as a Broadway star so she could have the usual tribute of the dimming of the Broadway lights in her honor? Some people said no, namely the Broadway League, which represents theater...
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