“We practice NEAT here”, said the manager. “What’s NEAT?” said the temp. “It’s an acronym. It stands for – say the customer’s Name, make Eye contact, Ask Questions and say Thank you. We really want the customer to experience how special she is. At our business we hold each other accountable for always providing a […]
Read more ...
Enjoy this joyful and heart warming video of a mother thanking those who saved her son’s life 10 years ago. No need to wait til Thanksgiving Day. Happy Thanksgiving every day!
Read more ...
Tom, a business manager, told me. “I don’t have to thank my employees. They’re doing their jobs. That’s what they’re paid to do. I’ll thank and praise them when they do something extra.” Me: “Do you like to be praised? Do you like to be thanked?” Tom: “Sure, but only when I deserve it.” Me: […]
Read more ...
I love dance. I’ve been a dancer since my teenage years, doing modern, tap, jazz, ballet and now ballroom. This modern dance number reminds me that we have an effect on everyone near us. Our energy ripples out and impacts much more than we realize (example: your company’s culture). The dancers are truly dancing with […]
Read more ...
“I liked everything you did on the project, but…” “You put in a lot of effort, but…” “I did everything you asked. But …” ‘But’ is a set up for negativity. It’s telling the listener that ‘the other shoe is about to drop’. It’s letting judgment come into the picture so the listener knows they […]
Read more ...
I have a pool at my house in PA, just beyond the Poconos. Now that the summer is winding down the temp is in the 80’s during the day and the 60’s at night. That means the pool water is cooling down. Ohh! Pretty chilly when I’m getting in to swim my laps. I like […]
Read more ...
If I could trace the recent success of my independent public relations consulting business to a single factor, I would have to say that Jeri Quinn’s business coaching has enabled me to double my income and deliver phenomenal value to every one of my clients.- Tom Martin Tom Martin Media
Thanks to Jeri Quinn’s help I am able to strategize and complete projects that benefit my business. I have a workable business plan that helps me stay focused on the short term while taking into account my long range goals. I am able to track my progress especially in marketing and meeting my financial goals. I’m empowering our employees and using their ideas to increase our profits and save money. We’ve lowered the amount of inventory we are carrying while still increasing sales. My business is running lean and mean and sales are up.- Viv Vassar Hey Viv!
Let's discuss your goals, challenges and next steps to boost your bottom line.
Schedule Your Session Now