by Jeri Quinn | Dec 5, 2012 | Business coaching, Change to Goal Achievement & Implementation, Communication, Dance of Business, Employee Engagement & Staff Retention, Leadership, Marketing, New york small business training, Recession Proofing, Strategic Business Planning
I just attended the ‘Best Places to Work” lunch sponsored by Crains. Fifty businesses were selected out of the hundreds of thousands of businesses in New York City, after a vote on the Labor Law Compliance Center website. These companies were voted in by their own...
by Jeri Quinn | Mar 29, 2012 | Communication, Employee Engagement & Staff Retention, Leadership, Recession Proofing, Strategic Business Planning
In many organizations there is confusion about how new prospects become new clients. Leads fall through the cracks. Up-sell and cross-sell opportunities are missed. No one asks for referrals. Communication falters. Clients don’t get optimal service. Follow up is...
by Jeri Quinn | Jan 6, 2011 | Change to Goal Achievement & Implementation, Strategic Business Planning
Last week I asked a friend of mine about his business. He told me that he’d had a pretty good year so far but felt frustrated. For the third year in a row, he’s falling short of his annual goals but feels complacent since he’s still doing okay financially. That...
by Jeri Quinn | Jan 4, 2011 | Change to Goal Achievement & Implementation, Customer Service, Recession Proofing, Strategic Business Planning
They say what you don’t know won’t hurt you, but nothing could be further from the truth when you run a small business. If you operate based on “gut instinct,” or you make assumptions on how your business is performing without knowing the...
by Jeri Quinn | Nov 10, 2010 | Change to Goal Achievement & Implementation, Customer Service, Self-Leadership Mindset, Strategic Business Planning
Four Frequent Business Problems Expressed by Many Small Business Owners that Business Coaches Help You Address As you’re reading through the following problems, think about how help with strategy, tactics, accountability and results could mitigate these problems. The...
by Jeri Quinn | Oct 21, 2010 | Strategic Business Planning
I talk with business owners and professional people all the time. I’m a great networker and meet people throughout New York at their offices, at networking events, and at the professional club where I’m a member. I see that people are at certain points in their...
