Using Level 3 Conversations to Bring Out the Best in Your Staff

Using Level 3 Conversations to Bring Out the Best in Your Staff

 Drew just got done giving his staff of five the parameters of a new service they would be offering, how it would be rolled out, what the CEO wanted the company to be known for and what a high quality deliverable would look like. Then he said, “Let’s now have a level...
Giving Thanks: My Dad’s Story

Giving Thanks: My Dad’s Story

Happy Thanksgiving!! What are you thankful for? Or a better question: Are you thankful? Thankfulness is a state of being. It’s a mentality that you choose no matter what’s going on around you. When you are appreciative, you’re coming from a sense of abundance –...

Sales Conversations that Matter

Perhaps one of the most important and often times forgotten skills is being aware of what is going on in the process during sales conversations. This is true in retail or business-to-business sales. Those who master the art of being aware of where the customer is and...