by Jeri Quinn | Jun 28, 2013 | Client Loyalty/Experience, Dance of Business, New york small business training
Aren’t Repeat Clients the Same as Loyal Clients? – Most definitely not! What’s the difference? Suppose you lived in an urban area where there were multiple stores. About a block from where you live there is a dry cleaning business. It’s convenient because...
by Jeri Quinn | Feb 13, 2013 | Uncategorized
On Valentine’s Day we celebrate the people we love. We tell them how much we care, how special they are, and how important they are in our lives. Do you tell your customers and clients how much you care about them, how special they are, and how important they are to...
by Jeri Quinn | Feb 6, 2013 | Business coaching, Dance of Business, Marketing, New york small business training, Sales
The Sales Executive Council did a study of the purchase of 20,000 different products. They asked the buyers about the criteria that most influenced their buying decision. Here are the results? 19% – the company’s reputation, brand and website 19% – the...
by Jeri Quinn | Dec 5, 2012 | Business coaching, Change to Goal Achievement & Implementation, Communication, Dance of Business, Employee Engagement & Staff Retention, Leadership, Marketing, New york small business training, Recession Proofing, Strategic Business Planning
I just attended the ‘Best Places to Work” lunch sponsored by Crains. Fifty businesses were selected out of the hundreds of thousands of businesses in New York City, after a vote on the Labor Law Compliance Center website. These companies were voted in by their own...
by Jeri Quinn | Sep 13, 2012 | Business coaching, Creativity, Dance of Business, Leadership, Marketing, New york small business training
This is my new tagline. In my last blog post (Knowing Your Value Proposition) I told you about using a virtual private server hosting and start of my rebranding process (asking clients questions about the value I deliver and the impact of that value.) As I go through...
