by Jeri Quinn | Sep 15, 2011 | Business coaching, Customer Service, Sales
Perhaps one of the most important and often times forgotten skills is being aware of what is going on in the process during sales conversations. This is true in retail or business-to-business sales. Those who master the art of being aware of where the customer is and...
by Jeri Quinn | Aug 18, 2011 | Business coaching, Positive Thinking, Self-Leadership Mindset
To borrow a phrase, “it’s the little things in life that matter”. This is so true when talking about improving our lives. How often is it that when we accomplish the little things in our lives they quickly add up to huge results? It’s true in life and business....
by Jeri Quinn | Aug 16, 2011 | Business coaching, Customer Service, Executive Coaching, Leadership, Marketing, Sales
Let’s use an Olympic athlete as an example. She probably was introduced to the sport like downhill skiing at age 5, took lessons, practiced, started to shine by age 9, took advanced lessons, attended special camps, traveled to where the best teachers were for private...
by Jeri Quinn | Aug 4, 2011 | Business coaching, Change to Goal Achievement & Implementation, Leadership
It seems you can’t go anywhere without someone asking you what your goals are! What’s up with that? You want to buy life insurance…what are your goals for the future? You want a financial plan… what are your goals? You say you want to sell your business, what are your...
by Jeri Quinn | Jul 28, 2011 | Business coaching, Employee Engagement & Staff Retention, Leadership
If change were an acronym, what would it be? C.H.A.N.G.E.: Constant Havoc Amidst Needy Grumbling Employees or C.H.A.N.G.E.: Challenging, Hostile, and No-Good Edicts (from management) or C.H.A.N.G.E.: Corrosive Headaches Arriving and Not Going (away) Effectively We...
