by Jeri Quinn | Sep 2, 2010 | Just For Fun
Intergenerational dialog is an issue for many organizations. The boomers have different expectations, work habits, life goals, communication strategies, technology experiences and attitudes than Gen x (born 1963-78), and Gen Y (born 1979-98) is even more different....
by Jeri Quinn | Aug 30, 2010 | Change to Goal Achievement & Implementation, Leadership
There are five frogs sitting on a log. One decides to jump off. How many are left sitting on the log? Five, because the one made a decision but never acted on it. We often make decisions and then don’t follow through. Managers at every level gripe about this. They...
by Jeri Quinn | Aug 27, 2010 | Client Loyalty/Experience, Customer Service, Executive Coaching, Leadership
I hear from CPA firms. It usually goes like this: Clients expect so much. If they don’t get what they want, they threaten to go elsewhere. So firms are in a struggle to meet client demands while not burning out their staff, kind of caught between a rock and a hard...
by Jeri Quinn | Aug 24, 2010 | Uncategorized
Location: Lopez Jaena, Misamis Occidental, Philippines Amount Repaid: $175.00 of $175.00 Mrs Imelda Morequio is now busy in her sari store. She was able to purchase more product to sell in her sari store and was able to sustain the needs of her children. ...
by Jeri Quinn | Aug 19, 2010 | Executive Coaching, Leadership
Whether you’re an organization 1, 10, 100 or 1000 people, learning is the key to a continuously successful business. Yes, there are other keys, like capital, leadership, client relations, etc. But in many ways they relate back to learning. As a business/firm owner...
