by Jeri Quinn | Mar 30, 2011 | Creativity, Leadership, Self-Leadership Mindset
What is your state of mind as your reading this? Are you tired? Energized? Frustrated? Confident? Bored…I hope not! Our state of mind changes dozens of times throughout the day; a boring meeting, a difficult phone call, an accepted offer, a misunderstanding with...
by Jeri Quinn | Mar 29, 2011 | Client Loyalty/Experience, Leadership, Marketing, Sales
“Selling’s hard,” she moaned, shoulders drooping. “I get told ‘No’ a lot more often than ‘Yes’ and I’m not sure how long I can keep this up.” How many times have we heard comments like this from a sales person? Selling is hard, but for many it’s harder than it needs...
by Jeri Quinn | Mar 22, 2011 | Change to Goal Achievement & Implementation, Executive Coaching, Leadership, Positive Thinking, Self-Leadership Mindset
We’ve just celebrated St. Patrick’s Day. Some of us like to celebrate it all year long no matter what color the beer is. Leprechauns, shamrocks, pots of gold and the luck of the Irish are all part of the folklore surrounding this holiday. Let’s talk about luck. Some...
by Jeri Quinn | Mar 10, 2011 | Customer Service, Employee Engagement & Staff Retention, Executive Coaching, Leadership
Many of the Executive Coaching clients I’ve worked with seem to be unaware of the “Shadow” they cast as a Leader. It’s a shadow that reflects what a leader pays attention to, how they respond to crisis, deal with a disagreement, treat those around them, and behave in...
by Jeri Quinn | Mar 3, 2011 | Employee Engagement & Staff Retention, Executive Coaching, Leadership
As children and teenagers most of us have played on a sports team. Can you remember what it felt like to be part of a winning team or a losing team? Remember the elation you felt when your team won a big game and the despair of losing the big game or championship? It...
by Jeri Quinn | Jan 27, 2011 | Change to Goal Achievement & Implementation, Leadership
Strategy and goals should influence everyone’s behavior in the organization! The work at the top of the organization in creating strategy and goals is intended to influence behavior that drives results. Unfortunately, it’s not unusual for the primary impact of the...