by Jeri Quinn | Oct 28, 2010 | Customer Service, Leadership
Sandbagging is a term most often used in the game of golf. In golf it refers to players who either miss shots on purpose or outright cheat by turning in a higher score than they actually shot. This affects the handicap that is given to non-professional golfers to help...
by Jeri Quinn | Oct 25, 2010 | Employee Engagement & Staff Retention, Leadership
You’re out on the town with some good friends hoping to have a great dinner and a memorable evening. There’s a diner on the corner and a great Italian restaurant down the street. Which one are you going to choose The Diner – You May Want to Stick to the Basics Want a...
by Jeri Quinn | Oct 21, 2010 | Strategic Business Planning
I talk with business owners and professional people all the time. I’m a great networker and meet people throughout New York at their offices, at networking events, and at the professional club where I’m a member. I see that people are at certain points in their...
by Jeri Quinn | Oct 19, 2010 | Leadership, Self-Leadership Mindset
Jim has to make a decision. Tom is on the accounting team Jim supervises. Tom is a likeable person and he does his job fairly well. However, lately he’s been coming in late, taking long lunches, and being rather unfocused. He’s taking a long time to get regular work...
by Jeri Quinn | Oct 14, 2010 | Client Loyalty/Experience, Marketing
From TED, Ideas Worth Spreading Need more clients? Listen to Simon Sinek talk about how you can use the ‘why’ of your firm to inspire and connect – yielding people who buy because they believe. This creates tipping points and wildly successful products. Our...
