by Jeri Quinn | Mar 24, 2020 | Client Loyalty/Experience, Communication, Creativity
(Join us for a daily support conversation. See more below) Clients want to hear you’re a leader. They want to hear from the owner of the business they rely on. They want to see your character and your values come shining through. They want to feel your empathy for...
by Jeri Quinn | Jul 29, 2016 | Business coaching, Business Videos, Change to Goal Achievement & Implementation, Client Loyalty/Experience, Creativity, Dance of Business, Executive Coaching, Leadership, Management Training, New york small business training, Recession Proofing, Self-Leadership Mindset, Strategic Business Planning
How do you navigate the tricky waters of having a business partner? Wouldn’t you like to hear about that from someone who’s already been there? How about managing several businesses at once, delegating while reserving the things for yourself that you do...
by Jeri Quinn | Dec 17, 2015 | Business coaching, Change to Goal Achievement & Implementation, Client Loyalty/Experience, Communication, Customer Service, Dance of Business, New york small business training
“We practice NEAT here”, said the manager. “What’s NEAT?” said the temp. “It’s an acronym. It stands for – say the customer’s Name, make Eye contact, Ask Questions and say Thank you. We really want the customer to experience how special she is. At our business...
by Jeri Quinn | Nov 24, 2014 | Business coaching, Client Loyalty/Experience, Customer Service, Positive Thinking
Happy Thanksgiving!! What are you thankful for? Or a better question: Are you thankful? Thankfulness is a state of being. It’s a mentality that you choose no matter what’s going on around you. When you are appreciative, you’re coming from a sense of abundance –...
by Jeri Quinn | Sep 11, 2014 | Business coaching, Client Loyalty/Experience, Communication, Creativity, Dance of Business, Leadership, New york small business training
How do we think of Joan Rivers? Comedienne? TV star? Broadway star? Is she perceived as a Broadway star so she could have the usual tribute of the dimming of the Broadway lights in her honor? Some people said no, namely the Broadway League, which represents theater...
by Jeri Quinn | Aug 27, 2014 | Business coaching, Change to Goal Achievement & Implementation, Client Loyalty/Experience, Creativity, Dance of Business, Employee Engagement & Staff Retention, Leadership, Marketing, New york small business training, Positive Thinking, Recession Proofing, Sales, Self-Leadership Mindset, Strategic Business Planning
The Problem: You have very dedicated staff who do their respective jobs well. However, sometimes they get caught up in back office functions with the best office furniture, go to this site to learn more and get the best quality, the minutia and the deadlines and...
