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The Daily Scramble, Dealing with Change

Expert insights on strategy, leadership, and organizational excellence.

Achieving Organizational Excellence through Teams

03 March 2011 | Jeri Quinn | Employee Engagement & Staff Retention

As children and teenagers most of us have played on a sports team. Can you remember what it felt like to be part of a winning team or a losing team? Remember the elation you felt when your team won a…

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The “I bought a boat” Theory of Taking Action One Step at a Time

01 March 2011 | Jeri Quinn | Change to Goal Achievement & Implementation

A friend tells a terrific story that illustrates the power of taking action one step at a time. Prior to their work togethermy friend’s boss had been the general manager of a yacht sales dealer, and…

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How do my goals contribute to the Strategy?

27 January 2011 | Jeri Quinn | Change to Goal Achievement & Implementation

Strategy and goals should influence everyone’s behavior in the organization! The work at the top of the organization in creating strategy and goals is intended to influence behavior that drives…

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One Three-Letter Word You May Want To Rethink, or "There's No Trying In Life"

13 January 2011 | Jeri Quinn | Change to Goal Achievement & Implementation

In honor of the New Year and new intentionslet’s talk about a word we probably all use frequently—it’s a very powerful word, but not in the way you might think. It’s the word TRY. How often do we…

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Certainty in Sales

11 January 2011 | Jeri Quinn | Customer Service

In a sales situation he (or she) who has the most certainty prevails. Are you certain of the value you and your organization bring to a client? Are you certain that what you provide is exactly what…

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Fighting Complacency

06 January 2011 | Jeri Quinn | Change to Goal Achievement & Implementation

Last week I asked a friend of mine about his business. He told me that he’d had a pretty good year so far but felt frustrated. For the third year in a rowhe’s falling short of his annual goals but…

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