Validation and Client Loyalty

by | Client Loyalty/Experience, Marketing, Positive Thinking, Sales

This is one of my favorite videos on Youtube. It’s all about positivity, smiling, attracting people by how you make each person feel. This is the basis of client loyalty, that personal connection that makes people want to be around you. Each person in this short video feels validated and encouraged to shine.

I mentioned the video in passing in a previous post. Kudos to you if you can find it or remember which post it is. Please tell the rest of the readers. Yeah, you got it. This is a teaser to get you to look at some previous posts.

Please relate a short story of when someone else’s smile was so infectious that you just had to smile as well. All these stories will help all our readers get ideas on how to create more attraction and loyalty in their lives and businesses. Please tell one of your experiences where you felt validated and encouraged to shine.

I always like your stories.

Jeri Quinn

Jeri Quinn from Driving Improved Results is an executive coach, management consultant, speaker and author who focuses on communication in her work with executives and companies. She is the author of The Customer Loyalty Playbook, 12 Game Strategies to Drive Improved Results in Your Business. With more than 40 years as a serial entrepreneur.

Quinn has worked with executives and teams in over 40 industries, spoken at major business expos including New York City’s Javits Center, facilitated business development and extraordinary customer service at institutions such as MoMA and AIG, and has partnered with New York City, The Kauffman Foundation, Citibank, Merrill Lynch, HSBC, and Signature Bank to educate their clients.


She can be reached at:

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