by Jeri Quinn | Jun 14, 2016 | Business coaching, Business Videos, Change to Goal Achievement & Implementation, Creativity, Dance of Business, Executive Coaching, Leadership, Management Training, Marketing, New york small business training, Self-Leadership Mindset
Would you talk about the issues George so ‘eloquently’ said were on his mind?Hiring and Firing employees?Cash flow?Setting goals?Growing your business to take it to the next level?Each CEO Discussion Group (facilitated by author & executive coach Jeri...
by Jeri Quinn | Mar 7, 2016 | Business coaching, Change to Goal Achievement & Implementation, Communication, Creativity, Customer Service, Dance of Business, Employee Engagement & Staff Retention, Executive Coaching, Leadership, New york small business training, Recession Proofing
Drew just got done giving his staff of five the parameters of a new service they would be offering, how it would be rolled out, what the CEO wanted the company to be known for and what a high quality deliverable would look like. Then he said, “Let’s now have a level...
by Jeri Quinn | Jan 26, 2016 | Business coaching, Change to Goal Achievement & Implementation, Creativity, Dance of Business, Leadership, Marketing, Recession Proofing
Mark was aggravated. Shelly had just told him, ‘We’re not going to meet our projections.” She had created goals that were important to the organization. Without their completion, other departments couldn’t move forward. Now she and her team were falling short. What...
by Jeri Quinn | Dec 17, 2015 | Business coaching, Change to Goal Achievement & Implementation, Client Loyalty/Experience, Communication, Customer Service, Dance of Business, New york small business training
“We practice NEAT here”, said the manager. “What’s NEAT?” said the temp. “It’s an acronym. It stands for – say the customer’s Name, make Eye contact, Ask Questions and say Thank you. We really want the customer to experience how special she is. At our business...
by Jeri Quinn | Sep 2, 2015 | Business coaching, Change to Goal Achievement & Implementation, Dance of Business, Leadership, Marketing, New york small business training, Positive Thinking, Self-Leadership Mindset, Strategic Business Planning
I have a pool at my house in PA, just beyond the Poconos. Now that the summer is winding down the temp is in the 80’s during the day and the 60’s at night. That means the pool water is cooling down. Ohh! Pretty chilly when I’m getting in to swim my laps. I like to be...
by Jeri Quinn | Dec 17, 2014 | Business coaching, Change to Goal Achievement & Implementation, Leadership, New york small business training, Positive Thinking, Self-Leadership Mindset
Our holiday wishes are all about peace, love, joy and hope. Are we saying the same old things over and over without really meaning them? Or are we taking action consistent with our holiday sayings? Gandhi says ‘Be the change you want to see in the world.’ What if we...
