by Jeri Quinn | Mar 24, 2020 | Client Loyalty/Experience, Communication, Creativity
(Join us for a daily support conversation. See more below) Clients want to hear you’re a leader. They want to hear from the owner of the business they rely on. They want to see your character and your values come shining through. They want to feel your empathy for...
by Jeri Quinn | Mar 17, 2020 | Communication, Executive Coaching, Leadership, Self-Leadership Mindset
As a business coach, I talk to medium and small businesses all the time. Lately I’ve been hearing ‘I don’t know if my business can survive this. Clients aren’t buying. Employees are distracted, worried and absent. There is no money coming in. I’m worried about my own...
by Jeri Quinn | Mar 17, 2020 | Communication, Executive Coaching, Leadership
Care about your employees, their fears, their lives, their families. They are living through quarantines, closed schools, exposure in the subways, sick family members. Be caring. Put them first before business profits, and manage them effectively and using a pay stub...
by Jeri Quinn | Oct 11, 2019 | Communication, Leadership
Have you ever been in this conversation as either the boss or the employee? Boss: Jane, your team’s work assignment was due yesterday. Jane: I know. I’m stuck. There are so many decisions to be made and I didn’t know what to do. Boss: Jane, I’m really disappointed....
by Jeri Quinn | Aug 21, 2019 | Change to Goal Achievement & Implementation, Communication, Leadership, Management Training
In my coaching practice I often hear, “How can I be a better delegator and get more off my plate?” I understand the manager/leader is looking for better time management. But he or she is still focused on himself/herself which is the opposite of the mindset of...
by Jeri Quinn | Apr 22, 2019 | Communication, Dance of Business, Employee Engagement & Staff Retention, Leadership, Management Training
Let’s get real. You’re a bottleneck. Every time you do something yourself that someone else could be doing just because you want ‘to do it right’, you’re a bottleneck. You’re preventing your employee from learning so that you can delegate it to him or her in the...
