by Jeri Quinn | Apr 22, 2019 | Communication, Dance of Business, Employee Engagement & Staff Retention, Leadership, Management Training
Let’s get real. You’re a bottleneck. Every time you do something yourself that someone else could be doing just because you want ‘to do it right’, you’re a bottleneck. You’re preventing your employee from learning so that you can delegate it to him or her in the...
by Jeri Quinn | Mar 7, 2016 | Business coaching, Change to Goal Achievement & Implementation, Communication, Creativity, Customer Service, Dance of Business, Employee Engagement & Staff Retention, Executive Coaching, Leadership, New york small business training, Recession Proofing
Drew just got done giving his staff of five the parameters of a new service they would be offering, how it would be rolled out, what the CEO wanted the company to be known for and what a high quality deliverable would look like. Then he said, “Let’s now have a level...
by Jeri Quinn | Nov 21, 2015 | Business coaching, Employee Engagement & Staff Retention, Leadership, New york small business training, Positive Thinking
Tom, a business manager, told me. “I don’t have to thank my employees. They’re doing their jobs. That’s what they’re paid to do. I’ll thank and praise them when they do something extra.” Me: “Do you like to be praised? Do you like to be thanked?” Tom: “Sure, but only...
by Jeri Quinn | Nov 11, 2015 | Business coaching, Communication, Employee Engagement & Staff Retention, Leadership, New york small business training, Positive Thinking
“I liked everything you did on the project, but…” “You put in a lot of effort, but…” “I did everything you asked. But …” ‘But’ is a set up for negativity. It’s telling the listener that ‘the other shoe is about to drop’. It’s letting judgment come into the picture so...
by Jeri Quinn | Sep 24, 2014 | Change to Goal Achievement & Implementation, Dance of Business, Employee Engagement & Staff Retention, Leadership, Marketing, New york small business training, Positive Thinking, Recession Proofing, Sales
How often do you acknowledge and praise each of your employees? The Problem: As a business owner or manager you get caught up in the daily tasks, the things you have to get done. Because you are task and deadline focused, you sometimes forget to praise your...
by Jeri Quinn | Aug 27, 2014 | Business coaching, Change to Goal Achievement & Implementation, Client Loyalty/Experience, Creativity, Dance of Business, Employee Engagement & Staff Retention, Leadership, Marketing, New york small business training, Positive Thinking, Recession Proofing, Sales, Self-Leadership Mindset, Strategic Business Planning
The Problem: You have very dedicated staff who do their respective jobs well. However, sometimes they get caught up in back office functions with the best office furniture, go to this site to learn more and get the best quality, the minutia and the deadlines and...
